Public Sector
 

Governments and public sector organizations increasingly rely on technology to deliver positive outcomes for citizens and communities. Initiating and achieving meaningful change is crucial. To respond quickly to unforeseen situations, streamline the provision of services, extract insights and drive innovation, the public sector needs to embrace technology at unprecedented pace and scale. This requires having an expert technology partner with expertise and experience, who can provide guidance and strategic insight at every turn.

  • Siloed and under-utilized data

    While the public sector relies heavily on data, it’s also significantly under-utilized. It’s not uncommon for data to be retained in silos where it cannot be cross-referenced or leveraged to produce valuable insights. Many public sector organizations also lack the sophisticated tools and systems to use their data in meaningful ways–driving change for citizens and communities.

  • Risk of cyberattack

    Cyberattack remains a critical risk to governments and public sector organizations around the world. The sensitive nature of the data typically collected by public sector organizations increases this risk of attack. In Australia, 35% of incidents reported to the Australian Cyber Security Centre impact critical infrastructure providers delivering essential services, including healthcare, education, banking, water, communications, transport and energy.

  • Digital transformation and innovation

    To deliver meaningful change to citizens and communities, governments and public sector organizations are increasingly reliant upon digital tools, processes and systems–plus technologies like artificial intelligence and machine learning. Yet pioneering innovation also requires having a robust network and infrastructure–as well as the budget, technical expertise and strategic know-how to implement the right technology, at the right time, and for the right purpose. Many public sector entities simply don’t have suitable foundations to support best-practice innovation.

  • IT skills shortage

    As with many private industries, the public sector is also facing an ever-growing shortage of skilled IT workers–hampering its ability to successfully drive and manage innovation. For example, 63% of public sector organizations in Australia say a lack of skills and experience is a barrier for their move to cloud, and only 35% of public sector organizations have an organization-wide program for digital skills development.
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