Information and Communication Technology

Helping homes become home bases

This decade has been characterized by rapid advances in the technology that enables us to play and work without leaving home. Akkodis is helping to drive the infrastructure, platforms, and technologies that make our homes do more than ever.
check-circle

The new normal is just the starting line

Services providers and their clients continue to invest in ICT solutions, such as next-generation networks and intelligent backend and corporate technology. These kinds of investments are only the beginning of a shift in both thinking and operations. To stay relevant, telecoms providers, products, and ISPs must drive advancement.
check-circle

Demand and urgency are colliding

As new and emerging technologies transform the workplace, as well as all aspects of life, providers of ICT services and vendors of ICT solutions must be ready to meet this skyrocketing demand. From the Internet of Things (IoT) and automation to big-data analytics and artificial intelligence (AI), companies across all sectors have to be prepared to meet the urgent need to digitally transform.
check-circle

24/7 + 365 won’t succeed without advanced competences

Multi-experience user interfaces enable services and solutions on any device, 24 hours a day, 365 days a year. But innovative technologies on their own will not be enough. Effective implementation, coupled with new skills and competences is essential. Akkodis is prepared to meet this need with technology expertise.

Telecoms, Media & Entertainment

In the face of market consolidation and intense competition, providers need a range of services to ensure their products remain relevant and useable. Storage, scaling architecture, and data analytics have never been more important. From immersive UI/UX development to ensuring the tightest cyber security, Akkodis has a range of experts on hand, ready to drive your transformation.
hero image

Customer experience

  • Accelerate real time data driven approach based on AI
  • Sales digital with end-to-end implementation / integration of CX platform: CRM, Mobile Apps, e-commerce…
  • Service management: care support, user adoption, customer success plan
  • Performance: BI, analytics

Employee experience

  • Assessing new demands: UX Design, Service blueprint
  • Align technology with user requirements
  • Train employees on new technologies
  • Migration to Cloud technologies
  • Bring innovation in Help Desk services.
  • Advanced Service management

End-to-end approach

  • From initial strategy, roadmap, pilot, POC integration to a full managed solution. 
  • Global reach: with worldwide available services, drive deployment and support solutions in run phase

Digital infrastructure

  • Cloud transformation strategy: multi-cloud, cloud on premise or hyperscalers
  • Develop cloud native solutions
  • AI based global supervision
  • Deployment services of IT equipment
  • Single service desk 24/7

Operational efficiency

  • Management and supervision of secure and flexible IT infrastructure
  • Automation, digitalization and optimization technologies
  • Connected smart technologies: deliver real-time insights and enable seamless customization

Software + Internet

Smart technology areas such as SaaS, DevOps, microservices, API, and the Cloud are influencing consumer and enterprise software giants in driving business outcomes, such as accelerated time-to-market, cost reduction, and enhanced customer experience. We offer an end-to-end service, from backend development to innovative UI and UX that covers the entire development lifecycle. And we deliver robust models, which allows our clients and partners to build their next-generation solutions.
hero image

Design & Prototype

  • Rapid Prototyping
  • System Architecture
  • Technology Roadmap
  • UX/UI Design

Smart Solutions

  • Agile/DevOps Transformation
  • Innovation Accelerators
  • Competence Centers
  • Frameworks

Application Modernization

  • Angular, React, RESTful
  • Cloud-Native Architecture, Migration
  • Automation – AI, RPA, Analytics
  • Microservices / APIs
  • Re-platform Services

Design and Prototype

  • L1, L2 & L3 Support
  • Upgrades, Patches
  • Security Optimization
  • Code optimization
  • Product Enhancements

Quality Assurance

  • Functional & Performance Testing
  • Test Automation
  • Test Data Management
  • Test Frameworks