Application Support Specialist

Contractor

Chandler, Arizona

15 Apr 2025

    Akkodis is seeking an Application Support Specialist for a contract role with a client in Chandler, AZ / Pennington, NJ / New York, NY / Jersey City, NJ (Hybrid). The ideal candidate will have strong experience in production support, risk analytics, scripting, and working in fast-paced, high-pressure financial environments.

    Pay Rate: $60/hour to $65/hour, the rate may be negotiable based on experience, education, geographic location, and other factors.

    Application Support Specialist Job Responsibilities:

    • Deliver level 2 production support for the Risk Data Platform (Zinc) under the Global Markets division.

    • Serve as the first point of contact for business users regarding impact issues, incidents, and change requests.

    • Monitor job schedules and automate alerts to proactively detect and resolve risk data issues.

    • Support critical downstream stakeholders including Market Risk, Credit Risk, Finance, Margin Collateral, Traders, and regulatory reporting (VOLCKER).

    • Execute trouble-shooting across complex applications involving large datasets and high-volume data transfers.

    • Perform release implementation, post-release validations, and support system stability improvements.

    • Maintain and update system documentation and operational runbooks.

    Desired Qualifications:

    • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).

    • Experience in application support, production support, or site reliability engineering roles.

    • Intermediate to advanced skills in scripting languages: Python, Perl, Shell, SQL (multi-table joins, grouping, etc.).

    • Experience with UNIX/Linux systems and command-line troubleshooting.

    • Familiarity with APM and monitoring tools such as Splunk, Dynatrace.

    • Hands-on experience with CI/CD tools like Jenkins, GitHub, Bitbucket, and Ansible.

    • Practical knowledge of Agile and Lean IT principles, with Jira/Kanban board exposure.

    • Understanding of relational databases (Oracle, SQL Server) and data exception handling.

    If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Ashlesha.Shukla@akkodisgroup.com



    Pay Details: $60.00 to $65.00 per hour

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
    • The California Fair Chance Act
    • Los Angeles City Fair Chance Ordinance
    • Los Angeles County Fair Chance Ordinance for Employers
    • San Francisco Fair Chance Ordinance